Shopmatic, SPC join forces to roll out package allowing SMEs to scale up their digital commerce operations

Singapore-based webstore creator Shopmatic announced the launch of its ‘Enabling Digital Commerce Package Solution’, curated by the Singapore Productivity Centre (SPC), to scale up retail SMEs’ digital capability through an integrated approach of business consultancy with technology adoption. The solution enables retailers to embark on or catalyse their e-commerce business taking advantage of the expertise of SPC and Shopmatic.

CEO of Shopmatic, Anurag Avula said, “The initiative with SPC will provide retailers with a turnkey e-commerce solution that will assist in growing their business through a multi-channel approach.” 

Shopmatic announces new plans with SPC. Photo courtesy: Shopmatic
Shopmatic announces new plans with SPC. Photo courtesy: Shopmatic

SPC and Shopmatic have developed a package which includes readiness assessment, mapping and redesign of the omni-channel customer journey, implementation of the Shopmatic e-commerce solution and transfer of digital know-how through application based training. Retailers interested to adopt this package solution can apply for government assistance under the Capability Development Grant administered by SPRING Singapore.  

Based on SPC’s local benchmarking study in 2016, only about 2-3% of Singapore retailers’ earnings were generated from M-commerce and E-commerce sales channels, indicating that there is a huge room for retailers to catch up and do more for e-commerce. The solution aims to enable retailers to tap on the growth opportunities in the internet retailing market which is estimated to be worth USD7 billion by 2025 as reported by Temasek and Google. 

E-commerce is a critical avenue for retailers to remain competitive and relevant to the changing buying patterns of consumers, as well as expanding to the international market beyond the “brick-and-mortar” shops.  

“As the National Competency Centre, we are committed to help retailers unlock their digital constraints so that they can tap on the growth of e-commerce, be more competitive, productive and future-ready.” said Michael Tan, CEO, SPC.

Interested retailers can contact Singapore Productivity Centre, at Tel: (65) 6745-5833 or find more details on the website

Singapore Productivity Centre was set up in October 2013 to drive enterprise productivity for sustained growth and competitiveness.  It focuses on the services sector, with dedicated competency units set up for the Retail, F&B and Hotel sectors. SPC is supported by the National Productivity Council, Singapore Tourism Board and SPRING Singapore and provides a range of support services and solutions for various enterprises, including consultancy, training and workshops, study missions, benchmarking, conferences and applied research.