WhatsApp: Messaging service banned 7,196,000 accounts in India in November for violating policies

Popular messaging platform WhatsApp on Monday (January 1, 2024) said that it had banned 7,196,000 accounts in India in November.

WhatsApp said it banned the accounts between November 1 to 30, 2023.

Several accounts banned proactively

According to the company’s India monthly report under the IT Rules, 2021, the platform proactively banned 1,954,000 accounts, out of 7,196,000 accounts, before any reports from users.

“We will continue with the transparency to our work and include information about our efforts in future reports,” the company said in its report.

“Between 1 November, 2023 and 30 November 2023, 7,196,000 WhatsApp accounts were banned. 1,954,000 of these accounts were proactively banned, before any reports from users,” the company said.  

“In addition to responding to and actioning on user complaints through the grievance channel, WhatsApp also deploys tools and resources to prevent harmful behavior on the platform. We are particularly focused on prevention because we believe it is much better to stop harmful activity from happening in the first place than to detect it after harm has occurred,” it said.

More attention paid to user feedback

The company said it is an industry leader among end-to-end encrypted messaging services in preventing and combating abuse.

“We enable users to block contacts and to report problematic content and contacts to us from inside the app. We pay close attention to user feedback and engage with specialists in stemming misinformation, promoting cybersecurity, and preserving election integrity,” the messaging service said.