Anybody who faces difficulties with their digital devices will soon be able to get help at 46 new SG Digital community hubs island-wide.
These one-stop help centres, which will be conveniently located in community centres and public libraries, will be open by end August 2020.
Speaking at a visit to the SG Digital Office @ West Coast community hub, Minister for Communications and Information, S Iswaran, said, “As part of the next step in (our) nationwide digitalisation movement, we are reaching out and going deeper into every community to better understand concerns on the ground."
The aim is to ensure that every individual – in particular, senior citizens and hawkers – is well-supported in their digitalisation journey.
In a press statement, the Infocomm Media Development Agency (IMDA) said Digital Ambassadors will be stationed at each hub to provide one-to-one assistance on digital skills and knowledge.
Under the Seniors Go Digital and Hawkers Go Digital programmes, seniors and hawkers can pick up digital skills and progress at their own pace.
At these hubs, seniors can get help with their digital devices and pick up practical skills, such using common applications like WhatsApp and SingPass mobile, and making e-payments.
Meanwhile, stallholders can find out how to use e-payment tools to better serve their customers’ needs. In addition, seniors and stallholders who are keen to learn new digital skills can participate in small group classes and learning journeys at the hub.