Grab launches pet transportation service GrabPet

Grab has launched a beta of a new transport service, GrabPet, which allows pet owners in Singapore to travel comfortably with their pets.

GrabPet Beta is also the first pet transportation service in Singapore that includes additional insurance coverage for pets onboard. The new service has been made available to all Grab users in Singapore from Wednesday, February 20.

“We’re very excited to launch GrabPet because we know that many pet owners find it challenging to travel with their pets, given the limited transportation options available in the market. We have worked hard to ensure that we can better serve our users and their pets, which includes a first-of-its-kind travel insurance for pets,” said Lim Kell Jay, Head of Grab Singapore.

Photo courtesy: Grab
Photo courtesy: Grab

Grab said in a press release that all GrabPet driver-partners are trained in pet handling and can help ensure to transport the pets safely. Hundreds of driver-partners for the new service have been trained, and the company will continue to expand the GrabPet fleet.

All GrabPet vehicles are also equipped with a foldable back-seat cover with an adjustable leash for suitable pets, to ensure the pets can travel comfortably and safely. Driver-partners will have microfibre towel and air freshener to ensure that their cars are clean and well-maintained for all passengers. ​

The specialised transport service with fares starting from SGD 14. All household pets approved by the Agri-food & Veterinary Authority of Singapore except birds are allowed on GrabPet, and must be accompanied by human passengers. 

While there are existing pet transportation services on the market, most of them typically require bookings or reservations to be made in advance. With GrabPet, pet owners can book a ride on-demand.

The new service will also be an additional revenue stream for Grab driver-partners, and they can choose when they want to provide the service by toggling it on or off through the app. "As a pet owner myself, I understand the trouble that pet owners may face when travelling around with their pets, and this new service allows them to travel safely and with more ease. The mandatory GrabPet training was also very helpful and informative, allowing Grab drivers like myself to learn how to handle a variety of pets. More importantly,GrabPet will be an additional income stream for me, while allowing me to interact with pets at the same time!” said Shanti Kaur, 65, Grab driver-partner.

“GrabPet would definitely bring so much convenience to my family. Since we stay in the east, it has always been very difficult to bring my dog to further places, like botanical gardens. With GrabPet now, my family will have the opportunity to explore different places with our dog without having to worry about the journey to and fro,” said Felicia Chan, 22, student.

To mark the beta launch of GrabPet in Singapore, Grab will also donate SGD3 from every GrabPet ride to Society for the Prevention of Cruelty to Animals (SPCA) in Singapore for the next one month.