Singtel and GOJEK have embarked on a strategic partnership to offer a variety of benefits to their respective customers and driver-partners.
From May 2019, both companies will roll out initiatives to cross-market their offerings, which comprise mobile, ride-hailing and lifestyle.
For a start, GOJEK driver-partners who subscribe to a Singtel Combo plan will enjoy data-free usage when using their GOJEK app. The perk, which is the first-of-its-kind in Singapore, would allow drivers to save up to 2GB of mobile data a month.
In a joint press statement, the companies said GOJEK driver-partners will also enjoy a 20 discount discount on Singtel Combo plans and complimentary caller-ID service, and preferential rates on Singtel’s wide range of content and lifestyle services. These include Singtel Music and HungryGoWhere (from which they can also receive personalised restaurant recommendations).
This is part of GOJEK’s mission to lower the operating costs for its driver-partners and provide them with better earnings stability.
The initiative marks the newest benefit under GoalBetter – GOJEK’s dedicated benefits programme for driver-partners in Singapore – which currently features insurance, medical teleconsultation and fuel rebates.
In the meantime, Singtel customers can look forward to special privileges on GOJEK’s ride-hailing services as well.
New and existing customers of Singtel’s latest all-digital mobile plan, GOMO (Get Out More Often), will each receive GOJEK ride-hailing credits worth SGD5. Other ride-hailing perks from GOJEK will also be extended to all Singtel customers.
“With this partnership with GOJEK, we are taking our business and customer relationships to the next level, beyond just providing traditional carriage and connectivity," said Mr Yuen Kuan Moon, CEO, Consumer Singapore, Singtel. He added that SingTel will be able to value-add to its customers "in the form of perks and privileges that come from mutually-beneficial partnerships”.
Mr Lien Choong Luen, general manager of GOJEK Singapore, said, “Singaporeans are living and playing harder – whether online or offline. As Singtel delivers our online and lifestyle needs through mobile and data, GOJEK gets us to places, parties and professional engagements, speedily and safely!”