Singtel offers complimentary remittance services, among other initiatives

Amid stricter “circuit breaker” measures encouraging social distancing and remote working in Singapore, Singtel’s mobile wallet Dash has launched initiatives to provide the community a safe alternative to everyday tasks.

For one, it is offering complimentary mobile remittance services to enable safe and convenient digital money transfers to the seven countries in its network. This will aid employers and foreign workers based here in Singapore who are impacted by stay home measures and travel restrictions.

The countries in the network include Bangladesh, China, India, Indonesia, Malaysia, Myanmar and the Philippines.  

Photo courtesy: Singtel
Photo courtesy: Singtel

"We recognise that many of our remittance customers are the sole breadwinners in their families, and we want to rally behind them by relieving some of the burden they face in these challenging circumstances," said Arthur Lang, CEO of Singtel’s International Group.

Dash has also teamed up with local insurer NTUC Income to be one of the first to extend free 30-day COVID-19 insurance protection to foreign workers when they remit at least SGD 100 back home. The COVID-19 insurance provides a S$1,000 lump sum payout upon diagnosis, and supplements Dash Protect, which is already available on a complimentary basis to customers remitting SGD 100 and above.

Yeo Guat Kwang, Chairman of the Migrant Workers’ Centre and the Centre for Domestic Employees, welcomed the initiative, saying, “The COVID-19 outbreak has placed great strain on our foreign worker community in Singapore, especially with the stricter measures being implemented to fight the spread. This will help provide much-needed peace of mind for the workers and their families, who depend on receiving this money promptly during this trying period.”

Dash is also partnering top online shopping sites such as Lazada, Shopee and Amazon, as well as food delivery services including Deliveroo to offer even greater savings for Singtel customers. Photo courtesy: Singtel
Dash is also partnering top online shopping sites such as Lazada, Shopee and Amazon, as well as food delivery services including Deliveroo to offer even greater savings for Singtel customers. Photo courtesy: Singtel

To help customers tide through this period, Dash is also launching a Stay Home, Stay Connected campaign in the coming weeks. It will partner top online shopping sites such as Lazada, Shopee and Amazon, as well as food delivery services including Deliveroo to offer even greater savings for Singtel customers.

Customers can use their Dash Visa Virtual Account to make online purchases or food and grocery deliveries from home without the need for an actual credit or debit card.

In addition, Dash help merchants better find, connect with, and serve the needs of the online customer base. It will do so by functioning as a channel for them to market their services to all Singapore residents.

One initiative to encourage the support of small and medium businesses is through cashbacks on all purchases at 99%SME, the online marketplace that aims to encourage people nationwide to discover products from these businesses.

This initiative is in support of the Infocomm Media Development Authority’s Stay Healthy, Go Digital campaign to promote the use of digital technologies to carry out daily activities from home and make business continuity plans more accessible during COVID-19.