As countries around the world begin plans to ease travel restrictions, Singapore Airlines (SIA) is enhancing its health and safety measures so that customers can travel with a peace of mind.
From June 8, all airlines in the SIA Group will provide travellers with a Care Kit that includes a surgical mask, anti-bacterial hand wipes and a hand sanitiser.
Cabin crew will also wear face masks throughout the flight, with the additions of eye goggles when interacting with customers and gloves during the meal service.
In addition, every SIA Group aircraft will undergo an enhanced cleaning process before a flight. This includes aircraft fogging procedures that follow regulatory requirements.
The ceiling-to-floor air flow patterns within the aircraft cabin help to limit the spread of viruses and bacteria, with the air being refreshed every two to three minutes, SIA said in a statemnet.
Every aircraft in the Group’s fleet is equipped with High Efficiency Particulate Air (HEPA) filters, which remove more than 99.9 per cent of particles including airborne viruses and bacteria.
“These initiatives help to ensure that, amid the Covid-19 outbreak, our industry-leading health and safety standards remain an integral part of SIA’s world-class service promise," said SIA Chief Executive Officer Goh Choon Phong.
"This allows our customers to travel with us with full confidence, knowing that we have taken the necessary steps to safeguard their well-being throughout their journey."
SIA also added that meals services have been suspended for flights within South East Asia and services to Mainland China due to regulatory reasons. Snack bags are provided to customers instead.
On long-haul flights, a single tray service has been introduced in First Class and Business Class in place of a table layout service.