As Singapore gradually exits the circuit breaker in phases, selected government service centres will resume the physical delivery of services by appointments from June 2, when Phase 1 (Safe Reopening) begins.
These will include the Housing and Development Board (HDB), Central Provident Fund (CPF) Board and Inland Revenue Authority of Singapore (IRAS).
Singapore Courts will also resume hearing of cases. Where possible and appropriate, hearings will be conducted using remote communication technology.
In a press statement, the Public Service Division (PDS) said, "The Public Service has remained operational during the Circuit Breaker period, with the majority of the public service workforce telecommuting. However, to achieve the objective of safe distancing, the Public Service has delivered its services using digital means as the primary mode of service delivery and scaled down or temporarily closed physical counter service centres and deferred non-urgent physical service appointments."
While certain counter services will resume, majority of public service centres will remain closed in Phase 1 and utilise digital means as the primary mode of providing services. "The majority of the Public Service workforce will also continue to work from home," PSD added.
More of its physical service centres and facilities will gradually reopen in Phase 2 (Safe Transition) and Phase 3 (Safe Nation) in tandem with the overall pace of resumption of activities at the national level.