Scoot will be suspending services to four cities – Lucknow, Kalibo, Quanzhou and Male – all of which are served by the Airbus A320 aircraft.
The budget arm of Singapore Airlines currently serves Lucknow, Kalibo and Quanzhou three times weekly, and Male four times weekly.
In a press statement on Monday, April 29, Scoot noted that the last flights departing Singapore and the four cities are listed below:
The decision to suspend services to these four cities was due to a combination of weak demand and a shortage of aircraft resources.
The aircraft shortage is arising as SilkAir, due to the grounding of its Boeing 737 MAX 8 fleet, will no longer transfer its Boeing 737-800NG aircraft to Scoot in the financial year 2019/2020, as originally announced in November 2018.
However, Scoot will continue to undertake the routes that SilkAir had earlier committed to transfer over.
Customers with existing bookings to the four cities have been contacted and provided alternative options.
They can rebook their flight at no additional charge to the same destination departing before the planned suspension date, or book their flight at no additional charge to other Scoot destinations within the same country, within seven days of the original departure date. There is also the option to obtain a 100 percent refund on their booking via their original mode of payment, or obtain a 120 percent refund on their booking via a Scoot Travel Voucher.