Singapore budget airline Scoot successfully completed the shift of its operations from Singapore Changi Airport Terminal 2 to Terminal 1. The airline also flew its 65 millionth passenger on the same day.
The move will facilitate Scoot’s projected double-digit annual growth for the next three years and provide a more efficient and improved customer experience, with more self-service check-in and automated bag-drop facilities available at Terminal 1, the airline stated.
“In a short eight years since our inception on November 1, 2011, we have undergone a merger of two low-cost carriers, flown over 65 million passengers, built a network of close to 70 cities around the world, and grown our operating fleet to 20 Boeing 787 and 28 Airbus 320 aircraft, with many more on order. In doing so, Scoot has become the largest low-cost carrier operating from Singapore, accounting for around 45% of Singapore’s low-cost carrier market share,” Lee Lik Hsin, Scoot’s Chief Executive Officer, said.
Since July 2019, the airline had been updating customers of the move on its website and social media channels, via email and on the Scoot mobile app. Additional staff were also deployed at both Terminals 1 and 2 on the day of the move to facilitate a smooth transition.
In all, 9,877 passengers with 4,726 pieces of checked baggage on 56 flights departing Singapore were processed on the day.
The last Scoot flight arriving into Terminal 2 was TR431 from Kuching to Singapore on Monday, which arrived at 12.40 am local time on Tuesday with 115 passengers. The first Scoot flight from Terminal 1 was TR100 from Singapore to Guangzhou, which departed 5.13 am local time with 315 passengers.
Scoot recently won back-to-back Best Low-Cost Carrier awards at the 30th TTG Asia Awards and the Travel Weekly Asia 2019 Readers’ Choice Awards