ICA issues advisory to remain alert from phone scam

The Immigration and Checkpoints Authority (ICA) of Singapore has warned citizens to remain alert of a phone scam in which callers impersonating ICA officers ask for people's personal information.

ICA issues advisory to remain alert from phone scam.
ICA issues advisory to remain alert from phone scam. Photo courtesy: csa.gov.sg

Detailing the modus operandi of such callers, ICA said, “The unknown caller, who may or may not have used ICA's numbers to call, would claim to be an ICA officer and ask recipients to provide their personal information such as bank account or passport numbers.In some cases, they were also asked to transfer money in relation to cases or investigations which they were allegedly involved in.”

Issuing a clarification, ICA said, “The ICA would like to clarify that these calls were not made by our officers. ICA does not call members of the public to transfer money.”

ICA while issuing advisory to public reminded that they should ignore such calls and the caller's instructions and do not transfer any money to the caller.

ICA takes a serious view of such scam calls as it undermines public trust in ICA.

People may call the police hotline at 1800-255 0000 or submit information online if they have related information, and dial ‘999’ only if urgent police assistance is required.

Members of the public can seek scam-related advice by calling the anti-scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Ashraf Jamal
Ashraf Jamal – Senior Writer

Ashraf Jamal brings a rare depth to writing equipped with a degree in journalism, a postgraduate degree in political science, and a degree in law from the Allahabad University. His experience includes editing and publishing the Northern India Patrika and writing for Times of India for almost a decade covering just about any topic under the sun including NRIs and Indian diaspora.


Which service do you use to transfer money for personal use to India?

  • Bank Transfer
  • Remittance services
  • Paypal
  • Wire Transfer services like Western Union, Remit2India
  • International Money Order
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