Grab apologises for outage caused by "underlying infrastructure"

Grab apologised for a major outage on its app that happened on Tuesday, Apr 3, from 8pm. 

Grab customers and drivers across several South-east Asian countries were affected, according to a report by Todayonline. 

"We apologise that users were not able to use our services (on Tuesday)," said a Grab spokesman. "The app was down due to problems with our underlying infrastructure, and our third-party infrastructure providers are immediately fixing the problems on their platforms."

The affected countries were Singapore, Malaysia, Thailand, Indonesia and the Philippines.

 

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CtoI News Desk
CtoI News Desk – CtoI

Singapore-headquartered online media company targeting Indian Diaspora across Singapore, US, UK and Dubai. Connected to India covers developments around Indians abroad, informing, engaging and entertaining its audiences.

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