From today, January 2, commuters in Singapore will be able to take Go-jek rides from anywhere on the island.
The new player in Singapore's ride-hailing market had launched the beta version of its app last November, with only rides available in the eastern and south-central parts of Singapore.
Users were granted access in batches to balance ride demand and service capabilities, Todayonline said in a report. Services were available across more than half of the island – including the Central Business District, Jurong East, Changi, Punggol, Ang Mo Kio and Sentosa.
The decision to extend its services to the whole island was made “successful limited service rollout”, according to Go-jek. “Our island-wide rollout is part of our continued beta phase, during which DBS/POSB Bank customers continue to enjoy priority access to the app,” said the Indonesian ride-hailing firm.
“We continue to welcome feedback from driver-partners and riders during this enhanced beta phase, as we work to fine-tune the app and create the best experience for our users.”
Dynamic pricing was also introduced by Go-jek on Sunday, December 30. This means that prices for rides on the app would increase or decrease based on demand. In an email to users, Go-jek explained this would help cut down waiting times for commuters and drivers, and that rides would remain competitively priced.
The firm also previously said it would be dishing out “competitive prices” through promotion codes and vouchers to woo customers onto its platform, said the report.
Go-jek is expected to expand its service to all Singapore users later this year.