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950 fibre broadband users in Yishun affected after contractor cuts fibre by accident

Approximately 950 end-users’ fibre broadband services in Yishun were affected after a third party's contractor severed fibre cables while performing earthworks at Ang Mo Kio Street 13. 

Fibre network operator NetLink Trust received reports of a fibre service interruption at 3.37pm on Tuesday, June 26. 

In a statement posted on its website later that day, NetLink Trust said its recovery team has been deployed onsite and fibre service restoration was underway.

Photo courtesy: NetLink Trust
Photo courtesy: NetLink Trust

"The NetLink Trust team worked closely with all relevant parties to ensure that the service to the affected area was restored as soon as possible," the statement said. “The operator confirmed that the fibre service interruption affecting Yishun was resolved at 0040 hours on June 27.”

The company advised the users in the affected area to call their respective Internet Service Providers should there be further inquiries.

CtoI News Desk
CtoI News Desk – CtoI

Singapore-headquartered online media company targeting Indian Diaspora across Singapore, US, UK and Dubai. Connected to India covers developments around Indians abroad, informing, engaging and entertaining its audiences.