Vistara Airlines has extended a helping hand to women travellers by offering them various facilities.
The Indian-based airline is offering Woman Flyer’s Service - helping women flying solo with their bags, escorting them to and from their ground transportation, and giving them preferred window and aisle seats on their flights - no middles.
About 75 to 100 women use the complimentary service each day. It is believed to be the first airline to offer such a service.
The airline began offering this facility after noticing women seeking help after their planes had landed.
Sanjiv Kapoor, Vistara’s chief strategy and commercial officer, said “Our staff is equipped to help women travelling alone with the booking of airport-authorised taxis, as well as escort them to the airport taxi stand upon their request. This service is a sincere effort to ensure peace of mind of our women customers.”
According to the Global Business Travel Association, India is forecast to become the world’s sixth-largest business travel market by 2019.
Vistara, meanwhile, hopes to extend its new service for women to international flights once it expands outside of India. Indian conglomerate Tata Sons Ltd owns 51 percent of Vistara, while Singapore Airlines controls the rest.