Process for making Singapore go cashless will be made inclusive

In its effort to go cashless in the future, the Singaporean government will incorporate ways to make the process inclusive so that some segments of society, including the lower-income and the elderly, are not left out.

Singaporean govt is working to ensure that cashless process is made cheaper, easier and more convenient.
Singaporean government is working to ensure that cashless process is made cheaper, easier and more convenient. Photo courtesy: erhakerhak

Janil Puthucheary, Minister-in-charge of the Government Technology Agency of Singapore, said, “The

Government will assess what barriers are present and address them in a way that doesn’t stereotype, automatically exclude and make the assumption that people cannot get on board.”

Speaking about the implementation of cashless transactions, he said, “The Government is working to ensure that the process is made cheaper, easier and more convenient so that those groups will be included. This would involve collaborating with the private sector to look at issues involving the design of products, delivery of services as well as the underlying infrastructure.”

Janil Puthucheary.
Janil Puthucheary. Photo courtesy: Twitter

Experts in Singapore have opined that those in low-income households might not even have bank accounts, while there are elderly people who use cash as their sole mode of payment.

Lee Hsien Loong, Prime Minister of Singapore, has highlighted during the National Day Rally that the country lags behind other cities, including those in China, when it came to e-payments.

The Prime Minister has noted that credit cards and cash have become a rare sight in those places, with the favoured payment modes instead being WeChat Pay and Alipay.

Singapore officers have announced that they are looking to introduce cashless payments on a large scale at hawker centres, coffee shops and other heartland businesses. Even the Land Transport Authority (LTA) and TransitLink had also announced previously that transactions on public transport would go cashless by 2020.

Author
Ashraf Jamal
Ashraf Jamal – Senior Writer

Ashraf Jamal brings a rare depth to writing equipped with a degree in journalism, a postgraduate degree in political science, and a degree in law from the Allahabad University. His experience includes editing and publishing the Northern India Patrika and writing for Times of India for almost a decade covering just about any topic under the sun including NRIs and Indian diaspora.

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