Changi Airport is well-connected to India, with nine airlines offering services to 15 cities in India. India was the airport’s fastest growing market for the first five months of this year, with a 15% year-on-year growth during this period, Changi Airport Group (CAG) spokesman said.
To ensure sustainable growth between Singapore and India, CAG will continue to deepen and broaden our connectivity to India, with a focus on secondary cities with good growth potential – this includes the cities of Pune, Madurai, Bhubaneswar and Guwahati.
“Indian travellers feature significantly in Changi Airport’s transfer traffic. For travellers transiting at the airport, there is a wide range of offerings available at Changi Airport; CAG will continue to strengthen such offerings to sustain and attract Indian travellers transferring at Changi Airport,” said a CAG spokesman.
“The Free Singapore Tour (offered to passengers who have a layover of six hours or more at the airport) is particularly popular with Indian travellers, with an 18% year-on-year growth in participation numbers for 2016.”
In efforts to engage the Indian traveller, Changi Airport has also set up a geo-targeted website for residents of India, with personalised content based on their interests and travel habits.
CAG also curates targeted social media content for the Indian resident, which has been well received and effective in raising awareness of Singapore and Changi Airport’s network of destinations. About a third of Changi Airport’s 2 million Facebook fans are from India, and they are also amongst the most active on our page.