Alibaba launches new sales channels in Singapore, Malaysia

Chinese e-commerce giant Alibaba Group Holding Ltd (BABA.N) yesterday said it is launching new sales channels in Singapore, Malaysia, Hong Kong and Taiwan as China’s deep-pocketed e-commerce firms vie for new users in the region.

Alibaba launches new sales channels in Singapore, Malaysia
Photo courtesy: blogs.elon.edu

The new service, Tmall World, will allow overseas Chinese users to buy goods from Alibaba’s Tmall brand-to-consumer retail site, the company said in a statement.

“Alibaba will provide end-to-end solutions including logistics, payment, and localisation support catering to each local market's needs,” said the statement.

The firm plans on extending the Tmall World network to other countries in the future.

Alibaba has invested heavily in Southeast Asia, seeking to meet lofty user acquisition goals as the Chinese retail market shows signs of maturing.

Alibaba chairman Jack Ma
Alibaba chairman Jack Ma. Photo courtesy: Twitter@JackMa

Alibaba chairman Jack Ma told investors on Friday that the company is aiming to have two billion customers within 15 years, with overseas customers accounting for 1.2 billion of those users.

Alibaba had roughly 450 million active annual buyers on its China marketplaces in the year ended March 31. In 2016, it agreed to invest USD1 billion in South-east Asian retailer Lazada Group and launching a service that allows local users to purchase a selection of Tmall goods.

The latest sales channels take aim at the 100 million Chinese citizens living overseas, and users must have an active Chinese payment method to purchase goods.

It comes as Alibaba payment affiliate Ant Financial is also expanding heavily in the region through investments and joint ventures.

In the past year, the finance firm has sealed deals in Thailand, Indonesia, South Korea, Hong Kong and India, as well as rebranding Lazada Group's payment arm Hello Pay under Ant Financial's own Alipay brand.

It also comes as rival Chinese e-commerce firm JD.com Inc (JD.O) is expanding operations in Southeast Asia.

Author
Garima Kapil
Garima Kapil – Senior Writer

Garima Kapil has around five years of experience in the field of writing and editing. Specialised in writing, performing proof-reading and text editing functions along with content ideation; she has worked with leading e-commerce and as a freelancer. She writes on lifestyle, news, telecom, travel, education, healthcare, immigration, along with other subjects required as a full-time writer and freelancer. 

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